Harness the power of information
In a world where knowledge is power, and time is money, you shouldn’t waste time on repetitive daily tasks or gathering pieces of information to produce reports for your company. CRM-service B2B version combines CRM with professional service automation tools to give you an effective one-system solution to streamline your business processes. Manage all your data inside the same solution and transfer that information to necessary systems utilising integration opportunities.
Happy customers = business growth
A happy customer is a customer who will recommend your business to their peers. Use our tools to provide better customer service and use CRM information to make knowledge-based strategic decisions to take your business to the next level.
Feature highlights
Sales
Handle the basic sales functions from potential customers to continuous customers. Find potential customers, validate their leads and finally sign all contract documents in CRM. Collect feedback with survey tool to get data to help you serve your customers even better in the future.
Customer support
Use CRM-service B2B version multichannel communication tools to deepen your customer relationships and increase customer satisfaction by allowing your customers to contact you in the most comfortable format.
Reporting
Organise the information from your entire sales process so that it can be easily shared with the dedicated reporting group. Visualisation tools make even large amounts of data quick and easy to understand, making understanding and communication more efficient.
Contact Center
Contact Center helps you manage calls and text messages with ease. Call information in real time in CRM. Whether you are cold calling, providing customer service over the phone or sending text messages, we have you covered.
Marketing
Our marketing tools let you do different types of marketing with ease from cold calls to sending newsletters and other emails to your existing or potential customers. You will also get the statistics on everything you do to measure how effective your marketing efforts are.
Additional functionalities
CRM-service B2B version also gives you access to event management, invoicing, e-signing capabilities and more. You can also use our REST API to integrate our CRM with your existing systems easily. Contact sales to find out more about what we can do for you.